So you can focus on your business, knowing your website is being properly maintained as it evolves over time.
Enny Benzonelli
Digital Specialist
Ongoing support is designed for business owners who want confidence in their website day to day, knowing it will be kept secure, reliable, and aligned with their business as it evolves.
Support is structured, transparent, and straightforward, with clear expectations from the start.
Step 1
We start by reviewing your website’s current setup, health, and any known issues, so we can assess its readiness for ongoing support and where attention is best focused.
Step 2
Based on your website and how you use it, we recommend the level of ongoing support that is the best fit for your website over time.
Step 3
Once support is in place, we stay involved month to month, keeping your website secure, up to date, and running smoothly through structured, ongoing care.
With ongoing support in place, your website becomes something you can rely on, rather than something that requires constant attention.
Instead of reacting to problems, your site is looked after proactively, so small issues can be addressed early and changes over time are managed with care.
Ongoing support means:
For many businesses, this is what helps turn a website into a dependable long-term asset rather than a recurring source of stress.
Ongoing website support plays an important role in organic SEO and AI-driven visibility. Keeping your site updated, secure, and technically sound helps search engines and AI systems continue to understand your website as it evolves.
Our Support Plans include ongoing care that supports SEO and AIO foundations, such as maintaining site health, content structure, and performance. This helps create the right conditions for organic visibility to develop over time.
For businesses that want to actively work on their organic presence or develop a more focused SEO or AIO strategy, this can be explored separately.
Each Support Plan includes regular website maintenance, updates, monitoring, and a set monthly allowance for minor content updates, where applicable. Backups are included on Growth and Elite plans, with additional coverage and flexibility as your website requirements increase.
Full plan inclusions are outlined in the pricing section below.
Yes. Monthly plans can be cancelled before your next billing date, with support remaining active until the end of the current billing period. Annual plans, where offered, are billed upfront at a discounted rate and are non-refundable once started.
If your needs change and you’d like to upgrade or adjust your plan, just get in touch and we’ll talk through the best option for your website.
If an issue arises, it’s investigated and addressed as part of your ongoing support, where appropriate. Because your website is regularly maintained and monitored, many issues are identified early, before they become disruptive.
Some websites, particularly those built with highly customised or non-standard themes, can involve additional complexity. If something falls outside your plan’s scope or requires further investigation, it will be clearly explained and quoted separately before any additional work is carried out.
For many websites, yes. Platforms, plugins, and integrations change regularly, and without ongoing care, small issues can turn into bigger problems over time. If your website plays an active role in your business, ongoing support is a practical way to help keep it secure, stable, and working as intended, rather than relying on reactive fixes when something breaks.
Support Plans help maintain the technical foundations that support SEO and AI visibility, such as site health, structure, and performance over time. This helps create the right conditions for organic visibility to develop over time. Active SEO or AIO strategy work, such as content optimisation or targeted improvements, can be explored separately if deeper growth is a priority.
Ongoing support at Wizify Digital is not a ticket system or a revolving help desk.
You work directly with a digital specialist who knows your website, understands how your business operates, and stays involved over time. There is no unnecessary gatekeeping, no constant re-explaining your setup, and no feeling dismissed when something does not feel right.
Support is personal, proactive, and grounded in long-term care, so you can feel confident knowing your website is being looked after with care by someone you trust.
Working with clients over the long term means building trust, consistency, and genuine partnerships. These testimonials reflect the reassurance, reliability, and confidence that come from having ongoing digital support you can count on.
Most clients don’t choose a plan on their own. I assess the website, understand how it’s used, and recommend the right level of support.
The options below show what’s available, depending on your website’s needs.
$129
$259
$199
All support plans are subject to an onboarding review.
By subscribing, you agree to our Support Plan Terms & Conditions.
If you want peace of mind knowing your website is being looked after, the next step is a discovery call.
We’ll review your current setup, talk through what ongoing support could look like for your website, and explain what makes sense moving forward.
Please send us a message. We will be in touch shortly.
